Category Archives: Fix Mozilla Firefox Error

Fix Mozilla Firefox Error

27Dec/17
Fix Mozilla Firefox SEC_ERROR_UNKNOWN_ISSUER Error on secure websites
How to Fix Mozilla Firefox “SEC_ERROR_UNKNOWN_ISSUER” Error on secure websites?

To Fix the Mozilla Firefox “SEC_ERROR_UNKNOWN_ISSUER” Error on secure websites is sometimes annoying for users to rectify it.  The error is associated with the certificate, which needs to validate, otherwise, Mozilla Firefox stops the connection to the website and show them something like secure error messages. Means, error code happen due to during secure connection a website essentials to provide a certificate issued by a trusted certificate authority in order to confirm that the user is connected to the intended target and the connection is encrypted.

If you get a “Your connection is not secure” error page and see the error code “SEC_ERROR_UNKNOWN_ISSUER”. Therefore, on websites which are supposed to be secure (the URL begins with “https://”), Firefox must verify that the certificate presented by the website is valid. If the certificate cannot be validated, Firefox will stop the connection to the website and show a “Your connection is not secure” error message instead. This article explains the simple troubleshooting solutions or steps to solve error “SEC_ERROR_UNKNOWN_ISSUER” on websites in an efficient manner. You can also take comprehensive guidance about it from the experts by connecting Mozilla Firefox technical support number.

Mozilla Firefox SEC_ERROR_UNKNOWN_ISSUER Error on secure websites

Solutions to Fix the Mozilla Firefox “SEC_ERROR_UNKNOWN_ISSUER” Error

Solution 1:- Reinstall the Security Product

If you get this problem on multiple unrelated HTTPS-sites, that means it indicates that something on your system or network is intercepting your connection and injecting certificates in a way that is not trusted by Firefox.

Most of the time, the common causes are security software scanning encrypted connections or malware listening in, replacing legitimate website certificates with their own.

Generally, if your security product contains a feature to scan encrypted connections, you could try to reinstall the security product, which might trigger the software to place its certificates into the Firefox trust store again.

Follow these steps to do for particular security products:

For Avast:-

In Avast security products you can disable the interception of secure connections:

  1. Open the dashboard of your “Avast” application.
  2. Then, go to “Settings”, and then “Active Protection” and then hit on “Customize” next to “Web Shield”.
  3. Uncheck the “Enable HTTPS Scanning” setting and confirm this by clicking “OK” button

For Bit defender:-

In Bitdefender security products you can disable the interception of secure connections:

  1. First, open the dashboard of your Bitdefender application.
  2. For the 2016 version of the Bitdefender security product, click on “Modules” option.

For the 2015 version of Bitdefender, click on “Protection”.

  1. Then, click on “Web Protection”.
  2. Next, toggle off the ‘Scan SSL” setting.

For Kaspersky:-

In Kaspersky security products you can disable the interception of secure connections:

  1. First, open the dashboard of your Kaspersky application.
  2. Then, click on “Settings” option on the bottom-left.
  3. Next, click “Additional” option and then “Network” option.
  4. If you use a 2016 version of Kaspersky: In the Encrypted connections scanning section, check the “Do not scan encrypted connections” option and confirm this change.

Alternatively, you can click on “Advanced Settings” in order to try to trigger a reinstallation of Kaspersky’s certificate. When the dialog opens, then click on “Install certificate…” and follow the on-screen instructions.

If you use a 2015 version of Kaspersky: uncheck the “Scan encrypted connections” option.

  1. Finally, reboot your system for the changes to take effect.
Related Blog: How to Fix Mozilla Firefox Warning:Unresponsive Script Error?

Solution 2:- Fix Malware Problem

Some forms of malware intercepting encrypted web traffic can cause this error message. Then connect with Mozilla Firefox customer service team to get the complete information or troubleshoot steps to fix this Firefox issues which caused by malware on how to deal with malware problems.

I hope your issue is fixed.

Dial Mozilla Firefox Helpline Number Now For Resolve Firefox Issues:-

Mozilla Support number

You can call at Mozilla Firefox Customer Support Phone Number, dial 1800-240-2551 which is a very helpful number to deliver you immediate online help. The number will directly connect you with our Mozilla Firefox customer support team, where the well-talented and highly skilled technicians work 24×7/365 days for your support. The dexterous experts will provide you the steady and finest solutions to fix this Mozilla Firefox issue or others difficulties. Hence, call now on a toll-free number and grab the instant replies to fix the Mozilla Firefox technical mishaps.

14Dec/17
Mozilla Firefox Profile Missing Error
How to Fix Mozilla Firefox Profile Missing Error?

Firefox is one of the most the popular and widely used web browser by users, all across the globe. However, there are many instances where you are unable to fix the Firefox problems. To Fix Mozilla Firefox Profile Missing Error is one of the most challenging and biggest tasks for you, when you come across the error, and when you don’t know how to fix it. The Firefox profile missing problem arises when your profile data is missing or not readable by Firefox. Firefox stores user data in a separate folder in user’s profile so that it can save user’s settings, history etc. If this folder is missing, your profile will not be loaded in Firefox resulting in profile missing error. Well, this is really not a very big issue for you, if you do not give importance to your data in Firefox. So, you can fix them by just simply clicking on “OK” button, once you get error pop-ups on the screen. Furthermore, but, if you have some important data in Firefox browser like Saved password, Bookmarks, etc. then you may wish to fix this error. Therefore, here are three possibilities to occurring the error code, includes when you Firefox’s user profile folder is renamed or deleted, when Firefox doesn’t have access to user profile folder, or when the data inside profile folder is corrupted. Then you don’t need to worry about anything, you can get online help by tech support experts at Browser Tech Support Number.

Fix Mozilla Firefox Profile Missing Error

 

Solutions to Fix Mozilla Firefox Profile Missing Error:-

Solution 1:- Check If Profile Folder Is Moved or Renamed

The first solution is a quite easy to access confirm that whether the profile folder is missing or renamed to another name. If you remember what’s the name of your Firefox profile then you probably can check whether the folder is renamed or not. If there’s no folder available under the Firefox profile folder it means profiles are deleted by someone or due to any technical error.

Follow these steps to do this task:-

  • Browse to “C:\Users\Username\AppData\Local\Mozilla\Firefox\Profiles”. (Make sure hidden files are shown because AppData folder is hidden in Windows.)
  • Then you need to check whether there are folders in that location. If there’s no folder, it means profiles are deleted and you need to create one. But if there is any folder available make sure it’s named properly.
  • Ensure that “Default profile folder name” will end with .default and if it’s renamed to another name, rename it back to default. Follow the same thing with your custom profile in Firefox profile folder.

Solution 2:- Create A New Firefox Profile

In case, if there’s no folder found or you can find the actual reason then consider creating a new profile.  Often the solution to create a new profile and start using Firefox with the newly created profile work for many users. This is recommended if more than two users are using Firefox. They can save their data in different folders and data will save separately.

  • First, press “Win+R” key and type firefox.exe -P, hit “enter” key and then a dialogue will appear.
  • Next, you will see a list of profiles which are available. If you want to delete the profile, select from the list and delete it. To create a new one select “Create Profile” option.
  • Hit “Next” button, and then enter the “Profile Name”. Then you can select the folder where user data will be saved.
  • Hit “Finish” button.
  • Now again, press “Win+R” key to open “Profile manager” again. Uncheck the box saying “Use Selected Profile without Asking at Startup”. Then select the profile from the list and click “Start Firefox”.
  • Then, if you are using multiple user accounts in Firefox, next time Firefox will ask you which user profile to use for browsing.
  • With the above two solutions, you can easily solve your problem.

If you are still having the problem related to your profile in Mozilla Firefox or facing the same error, then you should contact at Firefox customer service number to get professional guidance or advised.

Related Blog: How to Fix Mozilla Firefox Warning:Unresponsive Script Error?

Mozilla Firefox Customer Care Phone Number Is Available 24×7 to your Help:-

Mozilla Support number

You can feel free connect with our team of well-experienced and certified technicians to immediate help at 1800-240-2551 Mozilla Firefox customer support number. We are an autonomous Mozilla Firefox customer support provider, and our highly trained technicians are available 24×7/365 days to help and repair all kinds of Firefox technical problems. Hence, it assures the users will grab the optimized and reliable solutions to Mozilla Firefox technical issues or errors.

12Oct/17
Fix Mozilla Firefox Warning Unresponsive Script Error
How to Fix Mozilla Firefox Warning:Unresponsive Script Error?

Mozilla Firefox is a quick and suitable web browser with the plenty of great features. However, but many times, several users reported to encountering the issue, when they open several pages at once and  receive the error message that says – “Warning: Unresponsive script”. Then, when users face such type of message, Mozilla Firefox browser can’t load the page, slow and becomes unresponsive. So, if you are one of those users, who are experiencing the same problem while working on your Mozilla Firefox, then you don’t need to panic about it! You can easily get rid of ‘Warning Unresponsive Script in Mozilla’. Here, the blog will explain you the best troubleshooting steps to Fix Mozilla Firefox Warning:Unresponsive Script Error also known as Stop Script Errors on Mozilla Firefox. Follow the steps to solve the error quickly.

http://www.browsertechnicalsupportnumbers.com/wp-content/uploads/2017/10/Stop-Script-Errors-on-Mozilla-Firefox

Steps to Fix Mozilla Firefox Warning:Unresponsive Script Error:-

Step 1:- Open Mozilla Firefox

Open “Mozilla Firefox” browser.

Step 2:- Type Command

  • Go to the address bar at the top of the window, then type “about config”.
  • Press “Enter” key.
  • Then you will see a warning message that says: “This might void your warranty”.

Step 3:- Click On the Button

  • Click on the button “I’ll be careful, I promise”.
  • Then you will see many options on the list, and you have to find the desired settings using a search box.
  • In the search box type: “dom.max_script_run_time” and press Enter.

Step 4:- Search on the Preference Name & Enter Number

  • Then, double click on the search on the preference name and the new window will open.
  • There you need to enter number 30 and press “OK” button.

Step 5:- Restart Mozilla Firefox

Restart Mozilla Firefox and you will not see this error in the future.

Hope, I hope your problem is resolved.

Still, if you have any issue to follow the steps, then you should connect with Mozilla Firefox tech support team to fix the problem.

Dial Mozilla Firefox Customer Support Number To Get Immediate Help:-

Mozilla Support number

Mozilla Firefox Customer Support Number 1800-240-2551 is available 2×7/365 days to your online help. You can make an instant connection with a team of well-experienced and certified Mozilla Firefox customer support experts. The technicians will give you comprehensive guidance to troubleshoot this issue in a right manner. Also, you can get the optimum, and hasty solutions to solve other kinds of Mozilla Firefox technical errors or issues. So, call now on a toll-free number to get urgent help.

23Sep/17
Fix SSL Decryption Mozilla Firefox Certificate Error
How To Fix SSL Decryption Mozilla Firefox Certificate Error?

This Mozilla certificate issue usually occurs because of the where Mozilla Firefox works with entirely different certificate repositories than other browsers like Internet Explorer (IE) and Google Chrome. These are unexpected issues which users come across while working with the Mozilla browser. Well, we have penned down resolutions to fix SSL Decryption Mozilla Firefox Certificate Error which will help users to get rid of such technical faults faster.

Fix SSL Decryption Mozilla Firefox Certificate Error

Steps to troubleshoot SSL Decryption Mozilla Firefox Certificate Error

Step 1: Import the root certificate error

To resolve this Mozilla certificate issue, it is advised for users to import the root certificate which is especially used for the SSL decryption process to this particular location and found to be in the “Mozilla > Options > View Certificates > Authorities section and then, tap on the “Import” icon. This will allow users to import the root certificate easily which is used for the SSL decryption process

Related Blog: How To Fix Mozilla Firefox Error Code 2324?

Step 2: Select all necessary options

  • Once users have imported the certificate, they need to verify the ‘Edit trust settings’ icon.
  • The second thing is to make sure all the below options are selected:
  • Navigate and then, select the “Options > Advanced > Certificates > View Certificates” icon and click on the certificate to select it that was imported.
  • Now make a selection of the ‘Edit Trust’ icon.
  • Users are further advised select the proper certificate number
  • I hope all your queries regarding the Mozilla certificate issue will be solved but we recommend you to get connected to us at below contact details.

Mozilla Support number

Dial us at Mozilla Firefox Support Number to solve more such issues in future

We are available 24*7 hours for our customers at Mozilla Firefox Support Number +1-866-218-2512 to resolve all kinds of Mozilla Firefox technical faults with the most advanced solution available with us. Our team is backed by deep skills and knowledge about every minute to minute issue which enables them to solve all kinds of issue from its root cause.

09Sep/17
How to Fix Connection is Untrusted Error in Firefox?

This type of error is usually caused while users are trying to visit a website with the SSL method which is a HTTPS and is a secured way to encrypt as well as communicate between your computer and the website. It is done to help protect the user’s privacy. While we are visiting any website, the browser will automatically identify the SSL certificate message. Our professional team has described top ways on how to Fix Connection is Untrusted Error by explaining each step in details.

Fix Connection is Untrusted Error in Firefox

Steps to troubleshoot Connection is Untrusted Error in Firefox

Step 1: Time and Date

  • Click on the time and date icon to adjust it on the task bar which will be easily found on the extreme right side.
  • Now click on the “change date and time settings” link.
  • Next, users are requested to click on the “Change date as well as time button.
  • Make sure that both the date as well as the time is correctly fixed. Hit the OK button to save and then re-fresh current page.
Related Blog:- How To Fix Mozilla Firefox Error Code 2324 ?

Step 2: Disable the Proxy settings

  • Make sure that you have disabled the proxy settings if it is enabled by simply clicking on the which will be available in the dropdown list
  • The next thing is simply to go to the “advanced” icon and then click on the “Network tab” as well as the “Settings” icon.
  • At last, make sure that no proxy settings are selected. Click on OK.

Step 3: Delete the Cert8

  • Click on the desired icon and then hit on the ‘question mark’ icon which is found from the drop down list.
  • Navigate to the “Trouble shooting information” now
  • Tap on the “Show Folder” icon which is located in the right side of the profile folder.
  • At last, you need to locate and then, delete the Cert8 option and then re-load the webpage

Mozilla Support number

Contact Firefox Browser Support Number to fix your issues instantly

Get in touch at Firefox Browser Support Number +1-866-218-2512 to resolve issues as when needed by you within 2*7 hours of our service. We are backed by a team of exceptionally qualified, expert and certified technicians who has strong knowledge of handling all types of issues on immediate request.

05Sep/17
Firefox errors
How To Fix Mozilla Firefox Error Code 2324?

The error code 2324 commonly occurs when you try to upgrade your Mozilla Firefox browser on your Windows 7 computer. That error indicating the program fails to install and run successfully. The causes may include Internet connection issue; upgrade Mozilla Firefox process missing some files, Cookies, and Cache issue, Virus and malware problem, other programs running on your PC during Firefox program installation, and many others. So, if you are experiencing the same error code 2324 when trying to upgrade your Firefox, then do not worry about it. According to the Mozilla Firefox technical support team, this problem can be easily solved. Thus, you can Fix Mozilla Firefox Error Code 2324, with the easy steps. Here, the blog will guide you very simple steps how you can do this thing, so follow the given steps.

Fix Mozilla Firefox Error Code 2324

Steps To Fix Mozilla Firefox Error Code 2324:-

Step 1:- Manual Update Mozilla Firefox

One of the best solutions is to update Firefox by doing the manual process of downloading and installing the new version over top of your current version.

Follow the steps to do this task.

  • First of all, open your computer and open any browser like Microsoft Internet Explorer.
  • Go to the Firefox download page by visiting this link https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows.
  • Alternatively, you can use this download link for the latest English (U.S.) Firefox version.
  • Click the “Download Firefox” button.
  • Then it will show a list of the best available version of Firefox on your computer, as per your 64-bit and the 32-bit version of Windows.
  • If you are using the Microsoft Internet Explorer, then you will be able to show a notification bar at the bottom of the page with run the installer options. Or you can save the downloaded file to your computer anywhere.
  • Then hit the “Run” button to start the process.
  • Wait for Firefox to finish installing. Once the installation is complete, then Firefox will automatically open.

Congratulations! Now you have completed the process of installing Firefox. Then double-click on the Mozilla Firefox icon whenever you want to go online.

Related Blog- How to Fix Mozilla Cannot Find Run-Time Error?

Step 2:- Check for Updates After Restarting the Computer

May be it’s possible that another running program or an earlier instance of Firefox that didn’t close properly is interfering with the Firefox update process. Due to this reason, this error comes. The best way to resolve such problems is to restart your computer. Once the computer starts up again, then you will need to follow the steps to do this task.

  • First of all, start Firefox.
  • Then go to “Firefox menu” button and then hit “help” option.
  • Now select “About” Firefox.
  • Then Firefox will begin checking for updates.

Step 3:-Run as Administrator

If you are using Windows 7 or Vista, then you should try to Firefox run as Administrator, by the following way.

First, restart the computer, so that no Firefox methods are active.

Open the Windows “Start” Menu.

Then type Firefox and then right-click on the “Mozilla Firefox” entry which appears.

Choose “Run as Administrator” option and “Continue” if the “User Account Control” dialog comes up.

If the issue is not resolved, then you have to close Firefox and restart the computer again, but this time, after this you have to open the program folder where Firefox is installed like open the C:\Program Files\Mozilla Firefox folder or, on 64-bit windows, the C:\Program Files (x86)\ Mozilla Firefox folder, and then right-click on the Firefox or firefox.exe file icon and then select “Run as Administrator” option again. Now the check the error is resolved.

Step 4: – Clear Caches and History

Sometimes, this error appears due to cause of browser caches or history, so you should try to clear up it to manually to fix the error.

  • First, go to Firefox “History” menu, and then select “Clear Recent History” option.
  • From the “Time range to clear” drop-down menu, you have to choose the desired range; to clear your entire cache, choose “Everything” option.
  • Next, go to “Details” option drop down arrow and you have to choose which elements of the history to clear; to clear your entire cache, select all items.
  • Then tap on the “Clear Now” button.
  • Exit from all browser windows and re-open the browser.
  • After performing all the above steps, make sure your problem will be resolved.

In case, this Firefox Error Code 2324 is still persisting, then you should connect with our proficient Firefox customer support experts to fix it.

Mozilla Support number

Dial 24×7 Mozilla Firefox Customer Support Phone Number To Immediate Help:-

You can dial at Mozilla Firefox Support Phone Number +1-866-218-2512, anytime from anywhere, which will connect you with our team of experienced and certified Mozilla Firefox Customer Support team. The dedicated techies are always ready for your help 24×7 to quickly solve your mishaps. You can get comprehensive guidance or instructions to fix this error, and also grab the finest solutions to other kinds of Mozilla Firefox Browser related technical issues/errors. So, call us now for getting urgent help, as technicians to avail reliable and wonderful solutions.